I figure if I am going to be a reliable source of information about laundromat technology, I should be up front about what I am using so I can expose any potential biases I might have.
So here’s what I am using as of July 2022:
We use Electrolux washers and dryers
No coins – we use Laundroworks card system
We use Cents POS for over-the-counter sales and for managing our drop-off and pickup/delivery business
On our screens we use Atmosphere for entertainment and Yodeck for our digital signs
We use When I Work for scheduling and team messaging
Quickbooks for accounting, Gusto for payroll
We have Windows laptops and we have Chromebooks and we Microsoft 365 for email and productivity
We use an Alexa speaker for automated announcements leading up to closing time.
I think that is the main stuff.
Regardless of what we use – I’m just a big fan of technology. I think I can be unbiased when I talk about POS systems for example, because honestly there is nothing I am so wedded to right now that I would be totally averse to switching out if I found something that would enable use to provide a better customer or employee experience.